Terms and Conditions

Effective Date: January 9, 2025

Welcome to AKINA Tea! These Terms and Conditions outline the rules and regulations for using our website and services. By accessing our website or purchasing products, you agree to abide by these terms. If you do not agree, please refrain from using our services.

1. Ownership and Operation

AKINA Tea is operated by GDS Platforms, Inc. Throughout these Terms, "we," "us," or "our" refers to AKINA Tea and its affiliates.

2. Product Availability

Our products are available for purchase through our website and participating retail stores in the USA. If a product is unavailable after you place an order:

          We will notify you promptly and provide an estimated restock date.

          You may choose to cancel your order for a full refund.

3. Product Information

We strive to provide accurate descriptions and images of our products. However:

          Minor variations in color, packaging, or appearance may occur.

          These variations do not constitute grounds for refunds beyond our standard return policy.

4. Pricing and Taxes

          Pricing: All prices are subject to change without prior notice.

          Sales Taxes: Taxes will be applied at checkout as required by law.

          Shipping Fees: Fees are calculated based on your location and shipping method.

5. Payment Methods

We accept the following payment options:

          All major credit cards

          Shop Pay Installment payments are available at checkout, subject to eligibility.

6. Shipping and Delivery

          Orders are shipped via USPS or UPS within 1 business day of processing.

          Transit times may take up to 5 business days or longer, depending on the destination.

          In case of lost packages, refunds will be issued after verification.

          Refunds for damaged packages are subject to verification.

          Delays in transit: We do not offer credits or refunds for delayed deliveries.

7. Returns and Refunds

We accept returns within 60 days of delivery with no questions asked, provided:

          Substantially all of the tea product remains unused.

          Buyers are responsible for return shipping costs unless the return is due to our error.

          Refunds will be issued in full upon verification of the returned product.

8. Intellectual Property

All content on our website—including text, images, logos, and trademarks—is the property of GDS Platforms, Inc. or its licensors. Unauthorized reproduction, distribution, or use of this content is strictly prohibited.

9. User Responsibilities

To maintain a safe and respectful environment, users must:

          Avoid abusive language or behavior.

          Refrain from fraudulent purchases or transactions.

          Not use the website for illegal or prohibited activities.

          Fraudulent Activity: We reserve the right to block or terminate access for users suspected of engaging in fraudulent activity.

10. Dispute Resolution

All disputes will be resolved through binding arbitration in accordance with Texas law.

          Arbitration will take place in Collin County, Texas, or remotely via videoconference.

          The prevailing party in any arbitration will be entitled to recover reasonable legal fees, arbitration costs, and other related expenses.

          These Terms are governed by the laws of the State of Texas, excluding conflict of laws principles.

11. Limitation of Liability

To the fullest extent permitted by law:

          We are not liable for any damages arising from the use or inability to use our website or services.

          Our liability is limited to the purchase price of the product.

          We disclaim liability for shipment delays, product defects, and consequential or punitive damages.

12. Third-Party Links

Our website may include links to third-party websites for convenience or reference. We are not responsible for the content, policies, or practices of these third-party websites.

13. Modifications

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective upon posting, with the updated effective date displayed at the top of this page.

14. Suspension and Termination

We reserve the right to suspend or terminate user accounts at our sole discretion, including but not limited to cases of:

          Violation of these Terms and Conditions

          Fraudulent or abusive activity

Contact Us

For any questions or concerns, please contact us:

GDS Platforms, Inc.
c/o AKINA Tea
4261 E University Dr. #30-393
Prosper, TX 75078
Email: privacy@akinateausa.com